1. The property
Le Clos d'Icelle is an independent studio located on the owner's property in Serviers-et-Labaume (30700), about 7 km from Uzès. It is officially classified as a 2-star tourist accommodation and registered with the local authority under number 49056900100087.
The studio is let furnished, for holiday accommodation only, to a maximum of two people. It has a private entrance, a private terrace, and access to the garden and to the property's private pool.
The letting is seasonal. It confers no right whatsoever to remain in the property once the stay has ended.
2. Booking, payment and withdrawal
Every booking follows three steps:
- The booking. You select your dates in the booking engine and pay half of the stay. The booking is firm as soon as the payment is accepted, with no prior approval.
- Confirmation. You immediately receive a confirmation email setting out your dates, the amount paid and the balance to come.
- The balance. It is charged automatically seven days before the arrival date, to the payment method used when booking.
You may withdraw your request at any time before payment is made, free of charge and without giving a reason, simply by writing to the owner.
However, once the booking is confirmed and paid, the fourteen-day cooling-off period for distance selling does not apply: accommodation services supplied on a specific date are excluded by law (article L221-28 of the French Consumer Code). The cancellation scale in section 6 then applies.
3. Rates, deposit and balance
Rates are shown in euros, inclusive of tax, excluding tourist tax. They vary with the season and the length of stay. The rate that applies is the one displayed when the booking is confirmed.
| Instalment | Amount | When |
|---|---|---|
| On booking | 50% of the total stay | Immediately, online |
| Balance | Remaining 50% | 7 days before arrival |
| Booking within 7 days | 100% | Immediately, online |
Payment is made by card through our secure booking engine, or by bank transfer. If the balance is not paid on time, and after a reminder left unanswered for seven days, the booking may be cancelled automatically, the deposit remaining with the owner.
End-of-stay cleaning, bed linen and towels are included in the rate.
4. Tourist tax
The tourist tax is set by the local authority and collected on its behalf. It is added to the rental price and set at €1 per person per night. Guests under eighteen are exempt.
When a booking is made through a platform (Airbnb, Booking), the tax is usually collected directly by that platform. For a direct booking it is paid on arrival or added to the invoice.
5. Security deposit
No security deposit is taken when booking online. A €300 card pre-authorisation is placed the day after arrival and released five days after departure. No money is actually debited: it is not a fixed penalty, but a guarantee that the property will be returned in good order.
Should any damage be found, the deduction is made before the pre-authorisation is released, less, where applicable, the cost of any damage observed, missing items, additional cleaning required or unpaid consumption. Any deduction is justified in writing.
6. Cancellation by the guest and refunds
All cancellations must be notified to the owner in writing.
The scale depends on the date the cancellation is received. The 50% deposit is paid at booking; the balance is taken seven days before arrival. Sums already paid are refunded according to the table below.
| Cancellation received | Amount refunded | Amount retained |
|---|---|---|
| 14 days or more before arrival | 100% of sums paid | None |
| Between 14 and 7 days before arrival | 50% of sums paid | 50% |
| Less than 7 days before arrival | None | 100% |
| No-show | None | 100% |
| Early departure during the stay | None | 100% |
This is the scale applied by the booking engine: it is shown on screen before any payment is taken. It does not cover cancellations by the owner, which are dealt with in the next article.
The hosts strongly recommend taking out cancellation insurance, which covers most serious impediments (illness, accident, redundancy, bereavement).
Bookings made through a platform. If you booked via Airbnb or Booking, the cancellation conditions displayed on that platform at the time of booking apply, and the refund is handled by them. The scale above concerns direct bookings.
7. Cancellation by the owner
Should the owner be forced to cancel the booking, he will inform the guest as soon as possible and refund all sums paid. Where the cancellation is attributable to him and not justified by force majeure, he will also pay compensation equal to the amount of the deposit.
If a piece of equipment fails (pool, air conditioning, appliances), the owner undertakes to intervene as quickly as possible. The temporary unavailability of one item of equipment does not on its own justify cancelling the stay or refunding it.
8. Arrival, departure and inventory
- Arrival: between 3 pm and 10 pm. Late arrivals must be arranged in advance.
- Departure: before 11 am. Keys are handed back to the owner in person.
- An inventory is drawn up jointly with the owner, who lives on site, on arrival and on departure.
- Before leaving, please switch off lights and appliances and leave the studio in a normal state of cleanliness (washing-up done, rubbish sorted and taken out).
9. Capacity, children and extra bed
The studio is classified for two people. This capacity cannot be exceeded without the owner's prior written agreement, for insurance and safety reasons.
- Babies aged 0 to 2: welcomed free of charge and not counted in the capacity. A travel cot, its sheets and a high chair are provided on request when booking.
- Older child: a fold-out chair bed can be provided on prior request and subject to availability. This must be agreed with the hosts before the stay is confirmed.
The presence of an undeclared guest may lead to immediate termination of the stay without refund.
10. Pets
Dogs up to 15 kg are welcome, free of charge. Their presence must be mentioned when booking.
The animal remains under its owner's permanent supervision. It must not be left alone in the studio, climb on beds or sofas, or enter the pool. The owner is liable for any damage or nuisance caused and must pick up after the animal in the garden. Assistance animals are accepted without weight restriction, as required by law.
11. Pool: season, use and safety
The pool is open from 15 April to 15 October. In 2027 it opens early for the Easter weekend, from Friday 26 March. Out of season it is closed and covered, and access is forbidden. The studio is let all year round.
The pool measures 8 × 4 metres, has two depths of 1.10 m and 1.40 m, and is regulated by a heat pump aiming for 29°C during the season. This temperature is not guaranteed: late in the season wind chill can take a few degrees off, while in high summer the pump serves instead to prevent overheating. The water is chlorinated, at a deliberately low concentration thanks to the filtration system.
The pool is private: it is not shared with any other holidaymakers. The owners, who live on the property, may nevertheless be nearby to maintain the garden or the pool.
- Swimming is unsupervised. It is undertaken entirely at the guests' own risk.
- Children must be supervised at all times by an adult, including near the pool and even if they can swim.
- Diving, running on the pool surround, and swimming alone, after drinking alcohol or while taking medication are all forbidden.
- Swimming is allowed from 8 am to 8 pm. Outside those hours the pool is covered whenever it is unsupervised. An evening swim remains possible on request to the hosts.
- The pool safety device must be put back in place after every use.
- In the event of bad weather, or for any safety reason, the hosts may close the pool for part of the day.
- Use of the aquabike is at your own risk and is not advised if you have a medical contraindication.
- The owner may temporarily close the pool for water treatment or technical work.
12. Grounds, vehicles and off-season
Parking on the property is free. An electric vehicle charging point of 7 kW maximum is available; the terms of use and any charge for it are agreed with the owner.
From September to June, roughly 500 m² of flat ground can accommodate a large vehicle: horsebox or horse lorry, van, motorhome, trailer or bike rack.
This land lies outside the property itself. It is a flat field belonging to the hosts, adjoining the house, neither fenced nor closed by a gate. Access is direct and open.
- This must be requested and confirmed before booking, stating the type and dimensions of the vehicle.
- As the land is neither fenced nor guarded, vehicles and their contents remain entirely the responsibility of their owner, who should check that their insurance covers such parking.
- Keeping live animals on the grounds (horses in particular) is not provided for and requires a separate express agreement.
- Manoeuvring must be done slowly, respecting the planting and the quiet of the neighbourhood.
13. House rules
- Quiet hours apply between 10 pm and 8 am. The property sits in a residential and farming area.
- Parties and events are not allowed, nor is amplified music outdoors.
- The studio is non-smoking. Smoking is possible outside, using the ashtrays provided and observing fire-prevention rules, which are particularly strict in the Gard in summer.
- The plancha may be used only in its place on the terrace, and never during a prefectoral ban.
- Commercial photography and filming are forbidden without prior written agreement.
- Guests undertake to use the property peaceably and not to sublet it, even free of charge.
14. Outdoor video surveillance
Surveillance cameras are installed outdoors on the property, pointed at the entrances and the parking area. They film neither the inside of the studio, nor the private terrace, nor the immediate surroundings of the pool.
Recordings are kept for a limited period and serve no purpose other than the safety of people and property. You may exercise your rights over these images as described in our privacy policy.
15. Insurance and liability
Guests must hold public liability insurance covering rental risks (known in France as assurance villégiature). Proof may be requested on arrival. Failing that, guests are personally liable for damage caused to the property, its furniture and its equipment.
The owner cannot be held liable for the theft or damage of personal belongings left in the studio, on the terrace, in the garden or in a vehicle parked on the property, nor for harm resulting from a failure to observe the safety rules, particularly those concerning the pool.
16. Complaints, mediation and disputes
Any complaint about the stay should be raised with the owner during the stay, so that a solution can be found on the spot. Failing that, it may be sent in writing within thirty days of departure.
Under articles L611-1 et seq. of the French Consumer Code, guests may refer the matter free of charge to a consumer mediator with a view to an amicable settlement, after first trying to resolve it directly with the owner.
The owner is registered with CM2C, Centre de la Médiation de la Consommation de Conciliateurs de justice, an association approved by the French consumer mediation authority (CECMC).
| Mediator | CM2C, Centre de la Médiation de la Consommation de Conciliateurs de justice |
| Address | 49 rue de Ponthieu, 75008 Paris, France |
| Telephone | +33 1 89 47 00 14 |
| Website | www.cm2c.net |
Referral to the mediator is free of charge for the guest. It is admissible only after a written complaint has first been sent to the owner and left without a satisfactory answer, and within one year of that complaint.
These conditions are governed by French law. Failing an amicable settlement, disputes fall within the jurisdiction of the French courts. Guests resident in another European Union country may contact the European Consumer Centre in their country of residence: the European online dispute resolution platform closed permanently on 20 July 2025.
17. Personal data
Information collected when a booking request is made is necessary to process it and to perform the rental contract. Its processing is described in detail in our privacy policy, which also sets out your rights of access, rectification and erasure.
Conditions updated on 21 August 2026.
‹ Back to the site